This is the box that supposedly held my restore DVD. The umbrella is there for scale purposes.
So, I think maybe they're just into over packaging. However, it was rather heavy. Could there be a manual with it? I opened the big box to find a slightly smaller box inside of it. And it's not really the shape one expects DVDs or even DVDs and manuals to be in.
Here's the box that was in the bigger box. A bit more oblong than one would expect.
Well, I opened that box to find something I just didn't recognize.
It was definitely NOT a DVD.
I had to laugh. Sure, I'm upset that I can't fix my computer today, but to be sent a picture tube rather than a DVD... Come on, how can you mistake this for a DVD, warehouse people?
So I called Sony and talked with a very nice service lady. She's sending FedEx to the school tomorrow to pick up the picture tube and overnighting me another attempt at the DVD. Plus she's returning me some of my money since it didn't wind up being overnighted originally. Here's hoping it arrives ASAP!
(Oh, the itty bitty box was a new barcode scanner. Yay me!)